Preparing for a job interview in customer service executive role? This video will prepare you for the questions and answers in Hindi. A customer support job role is dynamic and requires various degrees of smartness for one to execute it well. This video tells you what the interviewer is thinking when giving you a job. You will learn common questions and their answers, all explained in Hindi. Ankur will also explain you the role from his experience and give you real life examples of good customer service. The video is made from Customer Service jobs in India perspective. But can apply to BPO, CS across Asian countries and conceptually even across the globe. Here are various parts of the video, you can skip to the parts you like directly: 00:00 Customer Service Job Interview Q&A 00:45 Q1: What does CS mean to you? 01:44 Q2: Have you ever witnessed outstanding service yourself? 03:32 Q3: Are you a people’s person? 04:51 Q4: What are your weaknesses? 06:39 Q5: How will you handle a situation where you do not have an answer to a customer question? 07:32 Q6: What is your experience with customer service tools? 08:51 Q7: Can you work night shifts? Or weekends? 09:44 Q8: What are your conflict handling skills? Have you handled conflicts? 12:28 Growth Tip from personal experience Previous video about Customer Service Job Role: https://www.youtube.com/watch?v=f2wOMwCKhUo Customer service tools that you should search about, Freshdesk and Zendesk. Freshdesk Demo Video: https://www.youtube.com/watch?v=KqnYL-5Z4jU BPO / Telecaller Jobs: https://www.youtube.com/playlist?list=PLximbScRxaFP57vSvLj4Xi70Si1ZWpWPP Customer Service Jobs / Career: https://www.youtube.com/playlist?list=PLximbScRxaFO7xaWsE7D6RbxK_vleWn55 नौकरी कैसे खोजें? https://www.youtube.com/playlist?list=PLximbScRxaFPQIUzXI29oOzzh89JAxphc Skills Required For Customer Service Job: https://youtu.be/bwYCYVcIptI If you have any questions about customer service job interview, do let us know in comments. We will do our best to answer all questions. #CustomerService #Jobs #FocusLocus