IT:Entry Level Helpdesk (First Day At Work Tips)

What is Customer Perception ? Urdu / Hindi

How to Improve Customer Service Through Communication Skills and Systems (Real Life Example!)

CASE STUDY ON CUSTOMER SERVICE EXCELLENCE & CUSTOMER EXPERIENCE MANAGEMENT WORK DONE FOR AN MNC BANK BY HEXAGON CONSULTING. ALSO TISSE 2012 & TICSI'S BENCH MARKING, CERTIFICATION FRAMEWORK.

21 Key Customer Service Skills (and How to Develop Them)