What is CRM? (Customer Relationship Management)

Import Export Business Explained in 10 Steps - 2021 | Impexperts | GFE Group

CASE STUDY ON CUSTOMER SERVICE EXCELLENCE & CUSTOMER EXPERIENCE MANAGEMENT WORK DONE FOR AN MNC BANK BY HEXAGON CONSULTING. ALSO TISSE 2012 & TICSI'S BENCH MARKING, CERTIFICATION FRAMEWORK.

Building Customer Satisfaction, Value and Retention

What is CRM (customer relationship management)?